Horizon Window Treatments (NYC) Review
Horizon is a solid choice for buyers who want a single provider covering consultation through included installation, though smart-home integration documentation is thinner than specialist competitors.
Best for
- •Buyers who want one provider for consult, product selection, and install
- •Projects where included installation is a priority
- •Buyers willing to confirm smart integration scope and support boundaries on a call
If you only remember one thing
Horizon explicitly states that installation is included in their service, which removes a common hidden cost, but smart-home integration documentation is limited compared with specialists.
Quick facts
Scorecard
Pros
- +Explicit statement that installation is included (company-stated).
- +Broad product menu including specialty applications.
- +Warranty and service framing is mentioned publicly at a high level.
Cons
- -Integration documentation is limited compared with brands that publish setup guides.
- -Timeline claims are not independently verifiable and vary by product and building scheduling.
- -Programming scope for advanced control systems is not publicly disclosed.
How it works
Horizon offers a free in-home consultation, product selection from major brands (Hunter Douglas, Somfy, Lutron), custom measurement, and included professional installation. The company has operated in NYC since 1999 (company-stated). For motorized products, buyers should confirm what programming and smart-home setup is included versus add-on.
Pricing transparency
Pricing is quote-based. Horizon states that installation is included, which is a differentiator, but buyers should confirm whether this covers all installation scenarios (e.g., hardwired motorization, building coordination fees, electrical work). Request an itemized quote to separate product, installation, and any integration or programming costs.
Trust and risk handling
Horizon mentions limited lifetime warranties and 1-year free service, but the exact terms are company-stated and not published in full detail. The installer model is not publicly disclosed. Buyers should confirm who performs installation and programming, whether they are employees or subcontractors, and what the post-warranty service model looks like.
Alternatives to consider
- •NY City Blinds
- •Automated Shading and Lighting Control (ASI)
- •The Shade Store
- •Budget Blinds of Manhattan